IT Manager/Director – Global We are looking for a Global IT Manager/Director with relevant industry experience! We are a stable, growing company in the pharma sector. – We are open to a remote hire! What You Will Be Doing – Responsible for the Global IT Infrastructure & strategic approach – Work on technology plan, current hardware and software/systems, and management of US and UK based IT administrative vendors – Ensure the needs, management, implementation and maintenance of the IT infrastructure. – Ensure that systems, processes and procedures are efficient, cost effective, regulatory compliant and suitable for customer service provision. – Responsible for global IT, internet and telephone vendor oversight, asset and license management within the organization. – Work with minimal supervision and take the lead on a variety of delegated tasks. – Build and oversee the technology plan in preparation and implementation. – Facilitate the growth & scaling of the business by the compliant application of technology/software to our processes. -To be seen as the authority on all IT software, hardware, and IT administrative processes. – To be responsible for the remediation and implementation of the IT Infrastructure to meet regulatory, corporate and customer expectations. – To be responsible for assisting personnel in the validation of computerized systems. – To work with global IT System and Support Vendors for the appropriate service provision of IT and telephony to personnel. – To work with Operations and Commercial teams to administer computer systems appropriately. – To function as a technical analyst for translating business requirements into a cohesive technology design/plans for implementation by third party solution experts. – To oversee and manage third party technology vendors in areas of system implementation and support. – To oversee the global IT purchasing strategy, implementation, and oversite for computers, employee phones, IT equipment, and office phones and equipment for cost savings and aggregation of purchases. – Ensure the IT Operations are GDP/GMP compliant and CSV Risk Managed in accordance with all international regulations such as GAMP5, EudraLex Volume 4, Part 11 Computer Systems, CFR 21 Part 11, etc. – To ensure all IT hardware, software & infrastructures are risk assessed for Disaster Recovery & that the business continuity & disaster recovery strategies are up to date & fit for their purpose – Ensure IT operations are compliant and meet International Data Privacy requirements such as, GDPR. – Develop and manage IT Vendor assurance and oversight processes – Conduct/assist with self-inspections when required. – Assist or host when required: Regulatory inspection, e.g., FDA, MHRA, etc. – Client IT audits – Manage the IT resources, vendors, and capacity in order to maintain an efficient and effective infrastructure to ensure client services can be adequately delivered – To create, implement and maintain IT Infrastructure OPEX and CAPEX budgets and goals. – To develop and maintain effective cost control procedures. – To recommend new equipment, systems, and facility capital expenditures when required. – Establish high performing, stable, compliant, and cost-effective relationships with third party suppliers. – Lead and manage RFP vendor processes and securing best pricing and value. – Manage outside purchases including IT and telephony hardware, software, and consumables. What You Need for this Position – 5+ yrs experience global IT management – Understanding of clinical trials supply market and Pharmaceutical IT – Previous extensive experience of clinical trial pharmaceutical/biotech IT operations including infrastructure qualification, Computer Systems Validation, and IT Quality Assurance – Training in computer systems GMP validation & compliance, computer systems risk assessment processes & procedures – Experience with Azure, MS SQL, Citrix, O365, Active Director, ERP such as Sage300 & manufacturing modules – Effective written and verbal communication skills – Team working skills yet self-motivated – Experience of GDPR – Ability to travel – BSCS or Related Degree What’s In It for You – Great Base Salary + 10% bonus – Matching 401K – Amazing Benefits + More So if you are an experienced IT Manager / Director with global + pharmaceutical experience…APPLY TODAY! – Applicants must be authorized to work in the U.S. CyberCoders, Inc is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.